The wwcommunicator can be set up, administered, managed and operated via a web browser. Access is only possible via HTTPS and can be reached via the URL provided for your system. As an administrator, you have the necessary rights to set up the system.
Furthermore, it is possible to log in with the username and CTI password under Users/telephones in order to operate and set the wwcommunicator. The administrator of the system determines which functions the respective user can operate. The following basic functions are available as a user:
The design can be switched with the switchor next to the language setting.
- Override controls: Only those appear here for which the user in question has permission.
- Groups: Only groups in which the user is registered are listed.
- Caller list: Only calls for the user in question.
- Set status:
- Conference call: For authorised users only.
- Send fax: For authorised users only.
- Log out:
The following functions can be enabled by the administrator:
- Announcements/on-hold music
- Address book
Here you can switch the special circuits onand off that have been set up and authorised by the administrator.
Log inand log out from the group in which the user is registered.
After the wwmobile apphas been installed on the iPhone or Android smartphone, the configuration can be carried out here using the QR code.
To be able to scan the QR code, the wwmobile app must be allowed access to the camera.
Click onand confirm the warning with OK after reading it. If the QR code does not appear on the screen, the pop-ups for this website must be allowed.
Now scan the QR code with the wwcom app on your smartphone.
Here you can view the call history for the logged in user. At the top you can set the time period and which mode (Received, Outgoing, Missed, Internal and Faxes). Faxes only appear if the administrator has set the permission for the fax number.